• THE EFFECT OF RISKS ON TOURISTS’ TRAVEL DECISION CHOICES IN DURBAN, SOUTH AFRICA by Taemane Phoofolo, Joram Ndlovu
• AN EMPIRICAL ANALYSIS OF US HOTELS INCLUDING FREE BREAKFAST WITH ROOM Rent by Sameer Mathur
• THE RELATIONSHIP BETWEEN TOURISM RECEIPT, ECONOMIC GROWTH, INFLATION, ENERGY CONSUMPTION, AND CARBON DIOXIDE EMISSIONS: EVIDENCE IN SOUTHEAST ASIA by Anh Tru Nguyen
• ECONOMIC ASSESSMENT OF TOURISTIC RESOURCES- CASE STUDY: NATIONAL RECREATION AREA SANTAY ISLAND (NRASI) by Edison Fernando Chiriboga Cisneros , César Roldán Campi, Franklin Mora, Mónica Pérez , José Hidalgo

• SUSTAINABLE TOURISM DEVELOPMENT IN VIETNAM: A CRITICAL REVIEW by Jaeyeon Choe, Giang Phi
• A POTENTIAL MODEL FOR A PRIVATE TRAVEL COMPANY-COMMUNITY PARTNERSHIP IN COMMUNITY-BASED TOURISM: THE CASE OF MEKONG RUSTIC, VIETNAM by Andrea Giampiccoli, Pham Hong Long, Oliver Mtapuri
• E-LEARNER’S NEEDS FOR SUSTAINABLE TOURISM HIGHER EDUCATION: A CASE OF VIETNAM by Tran Huu Tuan, Nguyen Thi Minh Nghia, Nguyen Thi Thuy Van, Thi Hong Hai Nguyen
• SUSTAINABLE TOURISM IN VIETNAM: A SOCIAL-ECOLOGICAL ANALYSIS by  Huong T. Bui, Chung Nguyen

Commentary

Emerging Scholar Profile

• EMERGING SCHOLAR PROFILE: Dr. Huong T. Bui
• EMERGING SCHOLAR PROFILE: Dr. Hung Trong Hoang

Research Articles

• TECHNOLOGY: ENTER2020 SPECIAL ISSUE OF eRTR by Julia Neidhardt, Wolfgang Wörndl, Cody Morris Paris
• SERVICE ROBOTS AND THE CHANGING ROLES OF EMPLOYEES IN RESTAURANTS: A CROSS-CULTURAL STUDY by Aarni Tuomi, Iis Tussyadiah, Jason Stienmetz
• IMAGINING THE FUTURE OF TRAVEL: TECHNOLOGY AND SUSTAINABILITY TRANSITIONS by Iis Tussyadiah, Graham Miller
• PLANNERS’ PERCEPTION OF USING VIRTUAL REALITY TECHNOLOGY IN TOURISM PLANNING by Jun Shao, Heting Bai, Shujin Shu, Marion Joppe
• LOVE TOO DEEP OR HARD TO LEAVE? A STUDY OF MOBILE APPLICATION LOYALTY by Jialin (Snow) Wu, Chen Zheng, Shun Ye, Rob Law
• BRINGING THE OUTDOORS INDOORS: IMMERSIVE EXPERIENCES OF RECREATION IN NATURE AND COASTAL ENVIRONMENTS IN RESIDENTIAL CARE HOMES by Caroline Scarles, Naomi Klepacz, Suzanne van Even, Jean-Yves Guillemaut, Michael Humbracht
• ELECTRONIC DISTRIBUTION CHANNELS OF AIRLINE TICKET by Yun Eui Lee, Sunny Sun, Rob Law, Lina Zhong
• EXPLORING WAYS TO IMPROVE PERSONALISATION: THE INFLUENCE OF TOURIST CONTEXT ON SERVICE PERCEPTION by Katerina Volchek, Rob Law, Dimitrios Buhalis, Haiyan Song
• CUSTOMER INTENTION TO USE FACIAL RECOGNITION TECHNOLOGY AT QUICK-SERVICE RESTAURANTS by Olena Ciftci, Eun-Kyong (Cindy) Choi, Katerina Berezina
• MUSEUM APPS INVESTIGATED: AVAILABILITY, CONTENT AND POPULARITY by Agnieszka Miluniec, Jacob Swacha

• TECHNOLOGY IS A WOMAN’S BEST FRIEND: ENTREPRENEURSHIP AND MANAGEMENT IN TOURISM by Cristina Figueroa Domecq, Allan M. Williams, Anna de Jong, Alessandra Alonso
• EMOTIONAL CONTAGION IN HUMAN-ROBOT INTERACTION by Chung-En Yu
• REVISITING “DISINTERMEDIATION” IN TRAVEL PRODUCT DISTRIBUTION OF AIRLINE INDUSTRY IN MOBILE TECHNOLOGY ERA by Yu Fai Chan, Rob Law, Jing Ma