INVOLVING TOURISM DOMAIN EXPERTS IN THE DEVELOPMENT OF CONTEXT-AWARE MOBILE SERVICES

by David Martín, Diego López de Ipiña, Carlos Lamsfus and Aurkene Alzua 

Tourists request information and consume services anytime and anywhere by the use of their mobile phones. This information has to be personalized according to their situation in order to better satisfy their needs. However, the development of mobile tourism services that use context data to customize information is complex. One of the main tasks in the development process is the definition of high level situations. These situations are best defined by people with expertise in the tourism domain that usually do not have technical skills. With the existing context-aware development toolkits, the involvement of non-technical domain experts is quite complex. This article presents an innovative Cloud-based platform to ease the development of context-aware mobile services that provides several wizards in order to manage context data by non-technical users.

Keywords: Tourism Guide, Context-Aware, Mobile Service, Cloud Computing, End-user Development.

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