Identifying the valued hotel attributes that depend on travelers’ frequency of hotel stays canprovide a better understanding of travelers’ desired service patterns. In the case of work-relatedhotel stays, we found that business travelers’ ratings of importance of the following hotelattributes depended on their frequency of hotel stays: multi-lingual staff, hotel reputation, existence of business-related meeting rooms and business center, presence of an in-room mini- bar, value for money of food and beverage, and received an apology from staff/management. These findings indicate that on-site services that provide more business-related convenience are important to repeat business travelers.