Daisy Fan
Bournemouth University
Dimitrios Buhalis
Bournemouth University
Bingna Lin
The Hong Kong Polytechnic University
TOURISTS’ ONLINE AND FACE-TO-FACE SOCIAL CONTACT AND DESTINATION IMMERSION
Tourism is stated to provide a process of transition. Tourists are claimed to enter a liminal space when traveling. Along with the development of the internet, the liminal sense of tourism has been greatly haunted by the advanced communication technology. The current study, adopting a qualitative approach, explored tourists’ online and on-site social contact when traveling with different groups. A six-fold tourist typology was established to portrait their behavioural patterns with robust theoretical evidence supported. A contact-liminality nexus was also developed to indicate different tourist types’ tendency between their original zone and the liminal zone. Both theoretical contributions and practical implications were discussed.
Key words: online social contact, face-to-face social contact, destination immersion, liminality, contact-liminality nexus
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